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Pace Parcels
Send packages and track deliveries in real-time.
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Terms & Policies

1. Introduction

Welcome to Pace Parcels. By accessing or using our application, you agree to be bound by these Terms and Conditions. Please read them carefully.

2. Service Description

Pace Parcels provides a platform connecting users with independent drivers for local parcel delivery. We act as a technology intermediary, not a direct logistics provider.

3. User Responsibilities

You must provide accurate pickup and delivery details. You agree not to send illegal, hazardous, or heavily restricted items through our service. You must ensure you are reachable on your provided mobile number during a delivery.

4. Payments and Refunds

Fares are estimated upfront based on distance and package size. Actual charges may vary slightly in the event of major route diversions. Refund requests are evaluated on a case-by-case basis by our support team.

5. Liability and Insurance

While we strive for completely safe and secure deliveries, Pace Parcels' liability is limited. High-value items must be properly packaged, declared, and independently insured where applicable.

6. Privacy Policy & POPIA

We process your personal information strictly in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013. Your data (name, location, phone number) is used only to facilitate deliveries, verify driver identity, and improve your app experience.

Scroll down to accept and continue.

Pace App Icon
Pace Parcels App
Add to home screen
Distance
Est. time
Base fare

Package size

Swipe →
Soon
Drone Delivery
Up to 2 kg
fromR55
Soon
Bike Courier
Up to 5 kg
fromR35
Food Delivery
Restaurant orders
fromR45
Document
Up to 1 kg
fromR40
Small Parcel
Up to 5 kg
fromR65
Medium Box
Up to 15 kg
fromR110
Large Freight
Up to 30 kg
fromR180

Payment & Vouchers

?
Support Team
We usually reply in a few minutes
Top Up Wallet
Add funds instantly using Paystack
R
Card / Secure Checkout
Become a Driver
Join Pace Parcels with your bakkie or motorbike and start earning on your own schedule.
Cash Payment Unavailable Online

To pay with cash, please visit your nearest Pace Parcels branch to book and dispatch your parcel in person with our team.

For online and app bookings, a Card payment is required to proceed.

Payment & Vouchers
Choose a checkout method and apply discounts
Credit / Debit Card
Securely powered by Paystack
Pace Wallet
Available: R0.00
Cash (In-Branch)
Drop off and pay at our branch
Redeem Voucher
Discount on delivery or wallet top-up
Pace Logistics
?
Pace App Icon
Pace Parcels Desktop
Install application
Route
Distance
Est. time
Base fare

Package size

Soon
Drone Delivery
Up to 2 kg
fromR55
Soon
Bike Courier
Up to 5 kg
fromR35
Food Delivery
Restaurant orders
fromR45
Document
Up to 1 kg
fromR40
Small Parcel
Up to 5 kg
fromR65
Medium Box
Up to 15 kg
fromR110
Large Freight
Up to 30 kg
fromR180

Payment & Vouchers